THE CHOICE IS NOW YOURS.
Back in 2008, Scotland became the first country in Europe to deregulate its water market, granting non-domestic property owners the choice as to which company supplies their water services. By opening the water market to competition, it was hoped that the industry would see improved efficiency and lower prices for customers.
The water network has continued to be operated and maintained by Scottish Water, which acts as a wholesaler in the market, selling water and sewerage services to business water companies such as Clear Business.
How does this affect me?
The introduction of competition in the Scottish water industry affects all businesses including charities and non-profit organisations. Non-domestic customers can now choose the water supplier that best suits their needs, which has led to greater competitiveness in terms of pricing, services offered and industry innovation.
Scottish Water - In Scotland, the network of water and sewerage pipes is owned and maintained by Scottish Water, which acts as the wholesaler in the market, selling water and sewerage services to water companies such as Clear Business.
Water Industry Commission for Scotland - It is the role of the Water Industry Commission for Scotland to protect business water customers across Scotland. As the economic regulator, it monitors the activity of suppliers, considering prices and service.