What does it mean?

It means that over 1.2 million eligible businesses and other non-household customers in England can choose the company who supplies their water and wastewater retail services.

If you are eligible to switch, your business could benefit from:

  • cheaper water bills and better value for money
  • tailored water services honed to suit your needs
  • better customer service
  • greater water efficiency
  • consolidated water bills if you have multiple sites


Who does it impact?

All eligible businesses and non-household customers in the English market. So, in short that’s everyone from the smallest corner shop to the largest public authority. Regardless of the size of business, each one can shop around and change their water supplier or renegotiate their existing deal with their water company.

With business water suppliers competing for custom, companies could benefit from cheaper water prices as a result. In addition to the lower prices, improvements in service and advice offered to customers can be expected as retailers seek to add value to their service offering. Scotland has witnessed huge improvements in water efficiency since market deregulation, subsequently reducing water usage and spend.


Why has it happened?

The introduction of competition to the water industry is intended to drive innovation in the industry whilst improving service and reducing water costs for the customer. Retailers will compete for custom based on price and service, enabling businesses to choose the supplier which best meets their requirements.

The opening of the English water market follows in the footsteps of the Scottish water market which, in 2008, became the first country in the world where business and non-household water customers had the ability to change their water supplier. The introduction of competition in the Scottish water market has proved hugely successful as customers have benefitted from significantly reduced water costs.


Want to know more?

If you are interested in knowing more about competition in the water market, we’ve put together a list of some of the key documents as well links to external websites currently available which you might find useful.


Why choose Clear Business?

We understand you have the choice of water supplier, so why choose us? Well, having gained knowledge in the Scottish water market to become the second largest supplier in Scotland, after the incumbent, we’re now set up to be a cross-border provider to, hopefully, continue that success in the English water market.

Benefitting from innovative systems and a breadth of market knowledge, we’re ideally positioned to offer great value services to our customers. When you choose Clear Business as your water supplier you’re guaranteed:

  • Significant savings
  • Consolidated billing for all your business utilities
  • Extensive market knowledge
  • UK-based customer service centres

Want Clear Business to supply your water? Register your interest HERE.