Castles Saturn S1F2 quick start guide

Let’s get you up and running so you can focus on your business.

Getting started

First up, check you have the following items included with your terminal: 

Right, you’re ready to get started and turn on your new POS device. 

Setting up the charging dock

Step 1: Place the dock on a hard flat surface with the back of the dock facing up.

Step 2: Lift the cable tidy by pressing on the latch on the left.

Step 3: Connect the power cable into the DC 9V port and connect the power supply to the power outlet.

Step 4: Lock the cable tidy down.

Step 5: Place the terminal on to the charging dock

Step 6: If the terminal is receiving power a solid red light will appear

Step 7: Hold down the power button until the terminal turns on

Installation of the paper roll

Step 1: Set the terminal down on the rubber feet. Pull upwards on the lid, away from the paper roll housing.

Step 2: The paper must feed from underneath the roll.

Step 3: Close the printer door until an audible 'click' is heard. Top of the printer lid must be flush with the edge of the terminal.

How to connect to your Wi-Fi

Step 1: To set up your terminal to your Wi-Fi you will need to press the back arrow on your screen.

Step 2: Then select the 'MENU' icon

Step 3: Select the 'WIFI SETTING' icon

Step 4: Select your Wi-Fi from the list

Step 5: Type in your Wi-Fi password and select connect. Remember upper case and lower case letters will affect the password.

Step 6: Select the back button twice to get back to main menu

Step 7: Select the Castles Payment App

Step 8: Select the back button at the top left of the screen

Step 9: Select the ‘OTHERS’ tile, then ‘MORE TXN’

Step 10: Select the ‘LOGON’ tile

Step 11: This will list the options to log on, select the ‘All’ option

Step 12: Attempt a transaction

End of day

Total agreed - This matches to what WorldPay sees and what customer has taken.

Total disagreed - The customer vice authorisation and not seen WorldPay, means the the end of day needs to be completed again.

Unconfirmed - This means it does not have any connection and there is a communication issue

Supporting information

Password: 0000

Referral: 00000

Debug: DO NOT USE

Option for volume: You can turn this up and down

Will the terminal work with no till roll? - NO