If you're a business insurance customer it's best to give us a call. For all other products, head over to our Customer Zone , or simply click below to chat with us via WhatsApp or Live Chat.
Get all the essential services you need, and none of the hassle you don’t.
We know your world doesn’t always revolve around the 9-5 and sometimes you don’t want to have to call us to make payments, set up a Direct Debit or submit a meter reading.
Our self-serve portal, Customer Zone enables our energy, water, telecoms and payments customers to simply and quickly do the things you need at a time that suits you.
Spend more time running your business, and less time dealing with multiple providers. Get in touch today.
Utilities, telecoms and payments customers
If you still need to speak to one of our friendly team, our customer service lines are open Monday to Friday 9am to 5pm.
Business insurance customers
For insurance customers, you can speak to our team Monday to Friday 9am to 5:30pm.
Need help or have an issue?
Visit our help and support page or learn more about our complaints process.
Your online support options
Need support? Manage your account in Customer Zone, chat to us live, or drop us a WhatsApp message. Our team is available Monday–Friday, 9am–5pm.
Customer Zone
Your online hub for bills, meter readings and account updates.
Talk to us online
Our advisors are available via Live Chat Monday–Friday, 9am–5pm.
Message Us on WhatsApp
Fast, friendly support from our team, Monday–Friday 9am–5pm.