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What we do
Small business services simplified
From energy and water to broadband and mobile. All in one place. That’s it.1
Spend more time running your business, and less time dealing with multiple providers. Get in touch today.
Energy
We provide business gas and electricity at fixed prices to keep your business running2. We also provide 100% renewable electricity3. Every kilowatt on our renewable tariff comes from renewable sources, including wind farms. No hard sell. No-fuss. Just great prices.
Water
We have already saved customers over £37 million compared to standard rates4. No wonder more than 55,000 small businesses have already switched to us5. It’s easy to join us too. No fees. No disruption. Just lower bills to keep your business flowing.
Broadband
Our packages are tailored to your business needs. You can choose from full-fibre, part fibre or copper. Plus, it's up to 900Mbps, which is really fast and super reliable6. Switching from your current provider? If they charge you, we'll give you up to £300 to soften the blow7.
Mobile
Our mobile services are provided through the award-winning O2 network8. You'll get a choice of the latest mobiles, with 5G SIM and Wi-Fi calling enabled. Keep your number and get unlimited packages at a great price.
Insurance
We offer you a brokerage1 service with our award-winning specialist business insurance team. Putting you first, so you can choose the best policy for your business from a panel of insurers.
Card Payments
We have local specialists to find you the right payment processing package at a great price. If your current provider charges you to leave them, we’ll credit you up to £1,0009 to soften the blow.
So, talk to Clear Business. We’ll take care of the essential services, you take care of your business.
Save valuable time and money when you use our other services. We’ll even pay towards your provider exit fees. 7
Let’s talk to see how we can save you time and money.
Have a read of our Trustpilot reviews for energy, telecoms, water and payments.
Why choose Clear Business?
We’re here to give small businesses the essential services they need. Simple.
With Clear Business, we know small businesses. You might think it's easier to stick with a more well known provider, but they don't specialise in small businesses like we do. We are dedicated to cutting the faff so you can do what you do best.
But maybe the stats will tell it better...
- Over 20 years of working with small businesses just like yours.
We provide over 135,000 customers
with essential services.
And arrange business insurance
for more than 30,000 customers.
Our managed switching service
takes the hassle out of switching.
- One place for all your Clear Business services.
Our commitment to you
We provide our customers with the very best levels of customer service and care. We always aim to deal with small businesses in an honest and transparent way. Let's be clear.
Plain speaking
We do essential business services, but we don’t talk in jargon. Just clear language you’ll understand.
There’s enough jargon in business as it is, so we will keep it plain and simple.
Clear Business complaints – putting it right
We know that running a business takes time, money and energy. When it comes to your essential business services, you want value for money and zero hassle.
We also know that sometimes things go wrong. If they do, then we’ll look into it for you and act quickly to put it right. We'll also keep you informed of progress every step of the way.
Like the world of business, we don’t stand still. In fact we’re constantly reviewing the way we do things. And we’re happy to hear your honest feedback or any ideas you have about how we might improve. To find out more, have a look at our complaints procedure.
Customer service
Here for you
Clear Business can provide all your essential business services. One supplier. One bill. One less thing to think about. That’s what you’ll get when you work with a small business specialist.
There’s no expensive 0870, 0844 or 0845 numbers when you want to speak to us. Your calls will always be charged at local rate.
Get in touch
You can get in touch with us in a range of ways – simply choose the one that best suits you. Need to check something quickly? Then chat to us online between the hours of 9.30am and 5.00pm, Monday to Friday. If you still need to speak to one of our friendly team, our customer service lines are open Monday to Friday 8am to 6pm. If you are a business insurance customer then call us on 0161 968 2030.
Governance
Here for you
Our aim is that our services are delivered to the highest standards and that our service team goes above and beyond to meet our customers’ needs. We work on a continuous improvement model too, so we can keep getting better and better. These bodies help us along the way.
Our regulators
Clear Business is part of Verastar Ltd which takes its regulatory requirements very seriously. We work closely with the regulators across all our industries.
Ofcom
Ofcom is the regulator for communications services including Phone, Broadband and Mobile services. It is an independent body and its duties come from Parliament. Its priority is to look after the end user, sometimes by promoting competition among suppliers. This is so that customers get the best service.
Ofwat
OFWAT is a non-ministerial government department. It is the economic regulator of the water sector in England and Wales. Its role is to help the sector build trust and confidence with customers and wider society.
Ofgem
Ofgem is the Office of Gas and Electricity Markets. It is a non-ministerial government department and an independent National Regulatory Authority. Its principal objective is to protect the interests of existing and future Electricity and Gas customers. This includes promoting value for money and promoting security of supply and sustainability.
WICS
WICS (the Water Industry Commission for Scotland) is a non-departmental public body whose mission is to manage an effective regulatory framework. It encourages the Scottish Water industry to provide a high-quality service and value for money to customers.
FCA
The Financial Conduct Authority (FCA) aims to make financial markets work well so that customers get a fair deal. They do this by protecting customers, enhancing market integrity and promoting competition.
Read our customer case studies
Let's be clear.
If that sounds like a breath of fresh air, so is the way we treat our customers. We don’t do jargon. We don’t do complicated. We don’t say one thing then do another. We offer packages and contracts that suit you and your business. And our small business specialists manage the switch for you.3
We want to keep everything straightforward and clear. So, get all the essential services you need, and none of the hassle you don’t.
Slumber Deluxe
Provided me the best tailored quote that met all my needs and requirements. Flabbergasted by how quick and efficiently they were able to get my business setup.
Manchester, England
Provided me the best tailored quote that met all my needs and requirements. Flabbergasted by how quick and efficiently they were able to get my business setup.
Resonate Menswear
I have just changed phone and broadband and it was an extremely easy experience. There was no hard sell just friendly advice so I am really pleased .
Birmingham, England
I have just changed phone and broadband and it was an extremely easy experience. There was no hard sell just friendly advice so I am really pleased .
Syd's Slaps
Just come off the phone having set up our new business broadband account. Really helpful in explaining the ins and outs of the broadband service offered - would recommend!
Bournemouth, England
Just come off the phone having set up our new business broadband account. Really helpful in explaining the ins and outs of the broadband service offered - would recommend!
Awan Furniture
Brilliant service and great rates!
Bolton, Greater Manchester
Brilliant service and great rates!
Ashby's Fruit & Vegetables Supplies
Good Service!
Glasgow, Scotland
Good Service!
Bremner Auto Repairs
Issue sorted in a matter of minutes through live chat. Keep up the good work!
Paisley, Scotland
Issue sorted in a matter of minutes through live chat. Keep up the good work!
Questing Knight Games
Great deals and options given by the operator - resulting in some great upgrades for lower prices.
Telford, England
Great deals and options given by the operator - resulting in some great upgrades for lower prices.
Rennicks Wedding Cars
I've used Clear Business for four years and never had an issue with them...
Glasgow, Scotland
I've used Clear Business for four years and never had an issue with them...
Our Accreditations
Our operating systems, and dedication to people – both internally with our colleagues and externally with our valued customers – have been accredited by nationally recognised standards.
Best Companies
In 2022 we were awarded ‘One to Watch’ and awarded ‘A top 50 services company to work for in the UK’ accolade through the bHeard Best Companies survey.
Investors In People
IIP defines what it takes to leads, support and manage with excellence. Successful accreditation is a sign of a great employer. An outperforming place to work and an employer with a commitment to a sustained success.
IS09001
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do. Importantly they have a Quality Management System in place to ensure consistency and improvement. This leads to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.
ISO14001
ISO 14001 was first introduced in 1996 as a British Standard. It requires organisations to have an environmental policy and action plan in place to manage their impact on the environment. Certified organisations are committed to continuous improvement. They are assessed annually to ensure progress is being maintained. Our independent assessment was conducted by the British Assessment Bureau, accredited by UKAS.
Our network
We’re here to give small businesses the essential services they need. Simple.
We are very proud of our network. The strong relationships we have built allow us to offer reliable business services at great prices. We supply telecoms, water, gas and electricity, payments and insurance services1 to UK small businesses. It's all we do. Multi-service delivery – all in one place. Simple.
There’s no disruption to service and no fee when you switch to us. Just the same essential business services at a better price.
Talk to us and find out more about the 160,000 essential services we provide to UK small businesses who rely on us to save them time and money.
Making life simple for small businesses
Clear Business supports a wide range of small business customers. From Farming to Hair & Beauty and from all over the country, including those hard to reach places. We provide them with business services that are essential to keep their business running.
We also save small businesses valuable time and money when they use our other services. We’ll even pay towards existing provider exit fees7.
So, talk to Clear Business. We’ll take care of the essential services; you take care of your business.
Dedicated
Customer Zone
For energy, water, telecoms and payment customers our self-serve portal, Customer Zone enables you to simply and quickly do the things you need at a time that suits you. You can view your invoices from the last 36 months, submit a meter read, set up or amend your Direct Debit, make a payment, update your contact details and much more.