Connected and protected 

We make life simpler for small businesses. We know your business relies on staying connected to keep running.  

That’s why we developed our Line Assurance product.  

For just £3.31 per line, per month, and an additional £1.10 if you have broadband on the line1, you’ll have “Line Assurance” and peace of mind that you’re covered2. Zero fuss. So, you can avoid paying unexpected call out charges and help manage your cash flow.  

Enjoy 2 months free and cancel at anytime.3  

So, what do you need to do?  

Absolutely nothing. Unless you’ve already opted out, Line Assurance will be activated on your line(s). If you experience a fault, give our customer service team a call. If we can’t fix your issue over the phone, we’ll arrange for an engineer to come out to you at no extra cost.2 We’ll get you back up and running. You’ll be kept up to date with the engineers’ progress until the work is completed and your service is fully restored.  

What if you don’t want Line Assurance?  

That’s no problem. If you decide that Line Assurance is not for you, give us a call and we’ll cancel it for you. But if you change your mind you can add Line Assurance back onto your account(s) and it will take effect from the start of the following month.

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