Can I change business water suppliers?

Has the time come to change business water suppliers? Perhaps you’re not getting the standard of service you feel is owed or your current business water package just isn’t quite right - well, changing suppliers takes only a few simple steps. Here’s how to do it.

How to change your business water supplier?

With the introduction of the retail water market in 2017, any property in England and Scotland1 that isn’t used primarily for domestic purposes can choose a water supplier of their choice.

Before, you were tied to the fixed water provider for your region, which was fine if their rates and services matched your requirements, but far from ideal if not.

Since the market opened, businesses can now benefit from reduced running costs and better deals. At Clear Business, we’ve helped over 55,000 small businesses2 and counting do just that.

Step 1: check that you’re eligible

If you find your water supplier has pushed their rates higher than the market standard or are generally no longer happy with their service, you might be eligible to switch.

Give our team a quick call on 0333 014 3131 to find out. We’ll check for you, give you advice on how to save, and quote you a more competitive rate.3 Switching with us is simple and totally free.

Or, you can check the government’s eligibility guidance here to see if you meet the criteria.

Step 2: work out your water usage

Now that you know that you’re eligible, it’ll be worth gathering all your facts and figures together to compare deals. Of course, you may have all this information ready to go already - in which case, we can take this information over the phone during your initial call.

Your water usage should be stated on your latest water bill. We’ll want to know:

● How much water you use annually

● The rate you pay - including any business water VAT charges

● Preferred payment method

● Any additional fees or services in your current agreement

SPID number for your premises

Step 3: Compare water tariffs

At Clear Business, you can rest assured that we will not pressure you into signing anything. It’s important that you’re happy with the terms of the switch, so we encourage you to take your time and explore all of your options.

Saving small businesses money is at the heart of what we do. With average savings of up to £164 a year, we’ll present you with a new tariff for you to consider.

We keep things clear here - but, any questions at all, we’re just a phone call away.

Sign up for business water today.

Step 4: Make the switch

Once you’re happy with the terms of your new tariff, we’ll proceed with the switch. You’ll receive a full contract pack from us, outlining everything you need to know.

Should you change your mind, not a problem - you’ll get an extra 7 days to cancel.

Transferring to us usually takes between 21-28 days in total. During this time, we’ll ensure that there’s no disruption to your water supply and wastewater removal. Simply sit tight, and we’ll get the paperwork sorted - notifying you of the transfer date once we have it.

How much money can I save by changing water suppliers?

Here at Clear Business, we keep it simple. On average, we save small businesses £1644 every year on their water bill, working tirelessly to keep our customers satisfied. And we’re competitive with rates too, with our team determined to price match - if not beat - any other deals!

Ready to switch business water suppliers? Contact us today to get started.

See how much you could save money on your essential business services

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