Omair Tailors

About the business 

Omair Tailors started from humble beginnings, with the husband, a skilled tailor, working from home. Driven by his passion for tailoring and a desire to grow the business, the couple opened their first shop, selling fabrics and offering expert stitching services. After 15 successful years in business, they have expanded to two shops, one specialising in unstitched clothing, the other in readymade garments. 

With their reputation for crafting intricate, beaded party wear and high-quality garments, Omair Tailors has built a loyal customer base. The shop experiences increased demand during peak times, such as winter sales and holidays like Eid, when they offer promotions like 50% and 20% off. 

The need for an upgrade

For years, Omair Tailors operated with a traditional setup, relying solely on a phone line for communications and using outdated card machines for payments. While this setup worked for a while, the growing customer base and the need for faster, more efficient operations prompted the owners to consider upgrading their technology. 

Shazia realised they needed an internet connection to support security cameras in their readymade shop. At this point, they turned to Clear Business for an upgrade to full-fibre broadband. 

A seamless transition to better technology

Partnering with Clear Business allowed Omair Tailors to upgrade both their internet and payment systems. They switched to high-speed FTTP broadband and the Saturn S1F2 card terminal. Clear Business provided a solution tailored to their needs, delivering reliable, fast broadband and efficient payment options. 

Full-Fibre Broadband: This high-speed, fibre-to-the-premises connection gave both shops the reliable internet they needed for essential shop technology, like the security cameras in the readymade clothing shop. The upgrade ensured they could maintain security while staying always connected to customers and suppliers. 

Saturn S1F2 Card Terminal: The Saturn S1F2 card terminal brought a significant improvement in payment processing. It was faster, more efficient, and more convenient than their previous system. The new payment system enabled them to process transactions quickly, even during busy periods. Plus, its portability allowed the owner to move between the two shops with ease, ensuring a smooth experience for customers no matter which shop they visited. 

How our services benefit Omair Tailor

Improved customer satisfaction: Thanks to the new internet and payment systems, Omair Tailors can now serve customers more efficiently. With faster, more reliable payments and reduced wait times, even during peak hours, the overall customer experience has improved, leading to higher satisfaction levels. 

Enhanced business connectivity: The business broadband solution from Clear Business enables the shop to stay connected with both suppliers and customers. This enhanced connectivity has proven invaluable, especially during busy promotional periods like the winter sale and Eid offers when the shop experiences increased footfall. 

Streamlined payments: The new payment system simplifies the process for both customers and staff. Whether processing payments for heavy, beaded party wear or taking deposits for bespoke tailoring services, the new card machine is fast and secure. Transactions are completed in seconds, saving time and boosting customer confidence in the shop’s ability to handle payments seamlessly. 

Business growth and technology integration: By embracing modern shop technology, Omair Tailors has set themselves up for future growth. The combination of FTTP broadband and digital payments ensures that the shop is equipped to handle increasing customer demands, while maintaining the high standards that have earned them a loyal following.