About > Our Awards

Our Awards.

Clear Business is part of the Verastar Group which since 1998 has been taking care of customers and growing into a business that can offer a variety of essential services under one bill. By putting the customer first, delivering excellent customer care, and looking after employees who make all of this happen, Clear Business has been recognised for the following awards:

Call North West Contact Centre Awards 2019

WINNER – Hero of the Year

At this celebration of North West Contact Centre colleagues, Customer Service Team Manager Josh Lynch took home Hero of the Year for his dedication to customer experience and supporting his fellow team members.

Call North West Contact Centre Awards 2019

FINALIST – Nine finalists across seven categories

  • Customer Service Agent of the Year
  • Newcomer of the Year
  • Contact Centre Manager of the Year
  • Support Person of the Year – two nominees
  • Support Team of the Year – two nominees
  • Frontline Team of the Year

Greater Manchester Business Awards 2019

WINNER – Business of the Year
(Organisations of Over 50 Employees)

The GMBA pride themselves on being fair and transparent. This category looked for companies excelling in all areas: growth, overachieving against competitors, innovation in industry, training and development and a fantastic business strategy.

Lanarkshire Business Excellence Awards 2019

WINNER – Business of the Year (51+ Employees)

Now in its 26th year, these awards celebrate the success and achievements of Lanarkshire businesses. This award looked for businesses with strong performance records and teams who have plans for continued success and stand out from their competitors.

Water Industry Awards 2019

FINALIST – Water Retailer of the Year

The Water Industry Awards, back for their 13th year, celebrate and reward outstanding achievement and innovation in the UK water industry. This category was new for 2019 celebrating water retailers who have made the biggest impact on their business customers.

Lanarkshire Business Excellence Awards 2019

FINALIST – Employer of the Year
(Organisations of Over 50 Employees)

These awards are one of the longest established business awards highlighting the success and diversity of the Lanarkshire business community. This award was open to all businesses viewed as first-class employers by their staff.

Forward Ladies National Awards and Summit 2018

REGIONAL WINNER – Male Agent of Change, CEO Chris Earle

Celebrating our equality and diversity, and following on from our excellent Gender Pay Gap results, our CEO Chris Earle was named the first ever Male Agent of Change at Forward Ladies Regional Finals for the North West, Ireland and Wales.

Call North West Contact Centre Awards 2018

HIGHLY COMMENDED – Best People Development

The Call North West Awards recognise excellence and celebrate achievements in the Contact Centre sector in the North West. Verastar stood out for People Development thanks to our Pay Progression scheme which drives colleague performance by encouraging employees to develop new skills.

Utility Week Awards 2018

FINALIST – Utility of the Year 2018

The Utility Week Awards are the gold standard of achievement for UK utilities. This highly prestigious award, recognises outstanding utilities that set a benchmark for others to aspire to, delivering on every front.

Lanarkshire Business Excellence Awards 2018

FINALIST – Best New Product or Service

The judges were looking for businesses that have turned innovative ideas into new or improved products, processes or services, which meant our unique one bill solution and multi-service offering placed us in the finals for the 25th annual Lanarkshire Business Excellence Awards.

Call North West Contact Centre Awards 2018

FINALIST – Support Team of the Year, Learning & Development Team

The Call North West Awards celebrate the Support Teams within the Contact Centre industry for the integral work they do. The aim of the Verastar L&D Team is to encourage colleagues to see working in a Contact Centre as a career, not just a job.

Forward Ladies National Awards and Summit 2018

FINALIST – Corporate Leader, CCO Nicola Smith

Forward Ladies’ mission is to create a global platform that connects women to opportunities, networks, businesses and expertise that empowers them. This award gives recognition to women with years of leadership experience who have driven the business forward with exceptional results.

Forward Ladies National Awards and Summit 2018

FINALIST – Emerging Leader, Programme Manager Holly Mack

Now in their ninth year, the Forward Ladies National Awards were launched to acknowledge and promote the fact that women are an integral part of every business. This category celebrates women who demonstrate personal, as well as general business, progression.

Megabuyte50 Awards 2016

WINNER – Best Telecoms & Networks

The annual Megabuyte50 Awards recognise excellence in the financial performance of privately-owned, mid-market UK technology companies. Verastar was named Best Telecoms & Networks company within the Best Performing Company category of awards.