Terms & conditions and pricing.

Service Terms & Conditions:

To view our Combined Energy terms and conditions click HERE
To view our Combined Telecoms terms and conditions click HERE
To view our Scotland Water (Clear Business) terms and conditions click HERE
To view our Scotland Water (Aimera) terms and conditions (effective from 1st July 2018), click HERE
To view our England Water (Clear Business) terms and conditions click HERE

Schedules:

Phone Service Schedule, click HERE
Broadband Service Schedule, click HERE
Mobile Service Schedule, click HERE

Mobile Switching Guidance:

Click HERE to view our Mobile switching guidance

Pricing Schedule:

Click HERE to view our Pricing Schedule

Business Telecoms, Broadband and Mobile Charges Schedule:

Click HERE to view our Charges Schedule

Deemed Contract Rates

Click HERE to view our Deemed Contract Rates for Energy
Click HERE to view our Deemed Contract Rates for Water

Fuel Mix Disclosure:

To view our Energy Fuel Mix Disclosure 2018, click HERE

Number Portability Compensation:

Click HERE to download further information on our Number Portability Compensation Scheme

Service Level Agreements

To view our Service Level Agreements for fault repairs, click HERE