Terms & conditions and pricing.

Service Terms & Conditions:

 

  • To view our Combined Energy terms and conditions click HERE
  • To view our Combined Telecoms terms and conditions  click HERE
  • To view our Scotland Water (Clear Business) terms and conditions click HERE
  • To view our Scotland Water (Aimera) terms and conditions (effective from 1st July 2018), click HERE
  • To view our England Water (Clear Business) terms and conditions click HERE

Schedules:

  • Phone Service Schedule, click HERE
  • Broadband Service Schedule, click HERE
  • Mobile Service Schedule, click HERE

Mobile Switching Guidance:

  • Click HERE to view our Mobile switching guidance

Pricing Schedule:

 

  • Click HERE to view our Pricing Schedule

Business Telecoms, Broadband and Mobile Charges Schedule:

  • Click HERE to view our Charges Schedule

Deemed Contract Rates

  • Click HERE to view our Deemed Contract Rates for Energy
  • Click HERE to view our Deemed Contract Rates for Water

Fuel Mix Disclosure:

  • To view our Energy Fuel Mix Disclosure 2018, click HERE

Number Portability Compensation:

  • Click HERE to download further information on our Number Portability Compensation Scheme

Service Level Agreements

  • To view our Service Level Agreements for fault repairs, click HERE