Water help

You world doesn't always revolve around the 9-5 or even 8-6. Sometimes you don't want to have to call us to make payments, set up a Direct Debit or submit a meter read. So don't. Our self-serve portal - Customer Zone - enables you to do the things you need at a time that suits you.

We're here to give small businesses the essential services they need, when they need them. Simple.

Find the help you need below, or use Live Chat to ask your questions.

Can't find what you're looking for?

Our self-serve portal, Customer Zone enables you to simply and quickly do the things you need at a time that suits you. You can view your invoices from the last 36 months, submit a meter read, set up or amend your Direct Debit, make a payment, update your contact details and much more.

Chefs enjoy getting all their essential business services on one bill

Water switching process

Switching to water from us is simple.

Frequently asked questions

Looking for a little assistance with your Clear Business energy service? 

Find the most frequently asked questions (FAQs) and answers below. If you are unable to find your answer, please contact our Customer Service team on 0333 014 3131.