Water Switching Process.
Switching to Water from us is simple.
Once you sign your contract and Direct Debit, we will check the SPIDs for your premises.
We’ll get to work: process your contract, place the orders and send you a contract pack. If you change your mind, you have 7 days from the point of agreeing your contract to cancel.
Our Welcome Team will call you to discuss the next steps.
After 7 days, your order will be
progressed and you’ll be moving to us.
A meter reading will be scheduled to coincide with your transfer. We will also contact you to get a customer read and confirm any site details needed to manage your account going forward.
Your transfer will be complete between 21-28 days depending on your location and type of supply.