LINES ARE OPEN.
If you need to speak to one of our friendly team, our customer service lines are open Monday to Friday 8am to 7pm.
Call Customer Service on:
0333 014 3131
Our call centre’s busiest times are Mondays and Tuesdays, so you might be waiting a little longer than normal to speak to us. If your call isn’t urgent you may prefer to call us later in the week. Alternatively, you can visit the help section of our website, the answer to your query may already be available online.
There’s also a range of self-serve options available on your Customer Zone portal including viewing your last 12 months’ invoices, submitting a meter read, setting up or amending your Direct Debit, making a payment, updating your contact details and much more. Simply click here to log on.
No. 1 Dovecote
Old Hall Road